Talking Points Memo Status Blog

We’re aware that some users on Internet Explorer 9 are having trouble seeing our Polltracker charts, and we’re looking into it. 

If you are on Firefox 3.6, you will not be able to see the charts without upgrading your browser as Polltracker uses HTML 5, which is not compatible with FF 3.6. FF is now up to version 9, so upgrading is recommended.

Thanks!

—Callie 

If you’re getting a “Hyphenator.JS” error message when clicking on a TPM page, try clearing your cache. That should remove the issue. 

Here’re some good resources for how to clear your cache: 

http://kb.iu.edu/data/ahic.html

http://www.wikihow.com/Clear-Your-Browser’s-Cache

http://www.bnl.gov/itd/webapps/browsercache.asp

http://support.lexisnexis.com/lexiscom/record.asp?ArticleID=wg_cache

Thanks!

—Callie

Commenting has been restored as of just a few minutes ago.

Thanks for your patience! 

—Callie 

We’re hoping to have comments enabled in the next day or so.

Thanks so much for your patience!

—Callie

Comments have been temporarily disabled from TPM. We are hoping to have them back up and running early next week. Thanks so much for your patience during this time.

-Callie 

In the past few weeks we’ve made numerous fixes and upgrades to TPM based on your fantastic feedback, but we know we still have a few kinks to work out. 

If you are still experiencing problems on the site—load issues, freezing, etc.—please e-mail me directly with as much information as you can about the problem (your browser, operating system and a screenshot if relevant).

E-mail: callie [at] talkingpointsmemo.com

Thanks.

-Callie Schweitzer

It appears we’re having a small issue with commenting today. If you’re unable to login or are logged in but cannot comment, please e-mail us at siteissues@talkingpointsmemo.com with more details on what’s happening. 

Thanks!

-Callie 

Out with the old, in with the new!

I’m excited to announce that tonight we marked the official launch of TPM’s redesign, which means you should be seeing the new front page like this and like this. 

If you’re not able to access this page or something looks incorrect, please fill out this form. 

And if you ever want to reach us by e-mail send us a note at siteissues@talkingpointsmemo.com.

Thanks!

—Callie 

If you ever having trouble accessing TPM, commenting, logging in to comment, seeing images, etc. fill out this simple Google Form and we’ll get right back to you.

Should take about 30 seconds and will greatly speed up our response!

That link again is here.

And if you ever need to e-mail us, drop us a line at siteissues@talkingpointsmemo.com.

—Callie 

By now you’ve probably seen our redesigned site, and we’re eager to hear what you think. Praise, criticism, questions, problems, whatever, send them our way by e-mailing siteissues@talkingpointsmemo.com.

Thanks!

—Callie